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Strategy · 19 March 2026 · 12 min read
Building a legal operations business case the CFO will approve
Efficiency narratives lose to capital projects. Risk-adjusted, cash-flow framed cases win.
Legal operations business cases fail in finance review for a predictable reason: they are written in the language of effort saved rather than cash, risk and capacity.
Reframe the same programme in three lines a CFO already models — avoided outside counsel spend, deferred headcount, and quantified risk reduction with a stated probability and exposure — and the conversation changes.
The underlying programme does not need to change. The unit of measure does.
Next step
Begin with a diagnostic, not a pitch.
A three-week assessment of your legal technology estate, quantified against peer benchmarks — delivered as a roadmap your executive committee can approve.